dealing with conflict, anger and aggression (over 12s) – training workshop

19 June 2014, Glasgow

Explore strategies for communicating effectively with young people who display challenging behaviour.

Starting with adolescence as a concept, young people’s perception of the adult world and the potential for conflict and confrontation with authority, this training will explore strategies for communicating effectively with young people who display anger, aggression and/or challenging behaviour. The workshop will place an emphasis on de-escalation strategies in dealing with challenging behaviour.

Learning objectives:

• to examine sources of conflict in adolescence and perceptions of authority
• to develop an understanding of adolescence and how to communicate with angry or aggressive young people
• examine the nature of aggression and how best to respond
• analyse challenging behaviour and developing strategies for coping and bringing about change
• look at personal safety planning and risk assessment
• identify tools for coping

See here for more information